OPPO rolls out ‘The Chronicles of Sharma-Verma’ digital campaign to showcase its after-sale services in India

OPPO India has launched three digital films capturing the chronicles of The brand aims to highlight its commitment to provide after-sales services for customers by connecting different aspects of everyday situations with the importance of convenience and ease in a customers life. Customer-centricity is at the core of everything we do at OPPO. The campaign showcases the brand Conceptualised by Havas Creative, the campaign aims to highlight how easy and reliable OPPOs after-sale services process is. Capturing small elements of quirkiness, the films shows the fast after-sale services by showing free inspection, 30 days replacement, and quick service and repair features. After-sales service is a serious business, but when looked at the reasons for which one visits the service center, it ranges from silly to unfortunate, Bobby Pawar, chairman and chief creative officer, Havas Group India, said, The ads begin on a funny note and slowly veer towards a serious note- that of OPPO keeping its word to its customers, and thats what we wanted to bring alive As per the company, the campaign is in line with the high rate of customer satisfaction OPPO received over the years and how the brand continues to enrich its customers lives through impeccable services. The brand currently has over 500 service centres spread across over 500 cities, forming the brands premium experience in after-sales service. OPPO strives to provide a comprehensive customer experience across its customer base. Further, OPPO India has introduced a dedicated AI-powered Chatbot called 5% of their queries. Read Also: Shyam Steel ropes in Lovlina Borgohain and Manpreet Singh as brand ambassadors Follow us on Twitter,Instagram,LinkedIn,Facebook
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